Common Faults and Solutions of Label Printer
Label printer is one of the commonly used printing equipment, and its application is very extensive. In the process of using the label printer, it is inevitable that some faults will cause the printer to fail to work normally.
Here are some common faults and solutions of the label printer in use, hoping to help users solve the problems in time after using the label printer.
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Q: What if the barcode printer doesn't respond to the printing instructions?
A: In the process of printing, if the barcode printer sends a printing instruction, but the printer does not respond, it may be for the following reasons: A. Wrong port selection or port setting. Please carefully check whether the port setting is correct. Are the settings of the communication parameters of the printer consistent with those in the printing program? B. Observe whether the indicator lights on the panel, "PAUSE" and "RIBBON/PAPER" lights turn on. If so, please check the label paper, ribbon and detector head, and press the "FEED" key to try to clear the above phenomenon. C. If the printer acts accordingly after issuing the print command, but the ribbon and label paper do not want to move forward, it is a mechanical failure, please contact the supplier.
Q: In the process of printing, why did the barcode printer suddenly report an error?
A: In the process of printing, the printer suddenly reported an error, which showed that the "PAUSE" and "RIBBON/PAPER" lights were on. The reasons for the above situation may be: A. An inappropriate Printer Driver is used. Please contact the supplier and reinstall the correct printer driver. B some settings of the B.Printer Driver are inconsistent with those of the printer, resulting in an error. C. There are problems with ribbon, label paper or detector head, please eliminate them one by one.
Q: How to test the quality of the print head of bar code printer?
A: When the print head is used for a period of time, it is sometimes necessary to check whether the print head is worn or burned out during use. At this time, a self-inspection label can be printed to judge. If there are vertical stripes in the dot matrix image on the self-inspection label and there is no debris stuck on the print head, it often indicates that the print head has been damaged. Taking PRODIGY MAX as an example, the self-checking process is as follows: Turn off the power supply of the printer, install the label paper and ribbon, press and hold the "FEED" check and then turn on the power supply. At this time, press and hold the "FEED" key until the barcode printer comes out of the label, and then the printer will print out the test label.
